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Bristol Reviews


"Jess and felicity, you two are amazing. Out of all the amazing dresses you stock; you were able to help me find my dream dress. I felt like a princess on my wedding day, it was truly a magical. I was so excited on the morning of the big day, then I opened my eyes and saw my dress! Then the most magical moment was when my husband to be saw me in the dress for the first time. His smile said it all. Thank you for helping me find the perfect dress, you guys are so talented at what you do!" - Arielle

"Buying my wedding dress from Alison Jayne in Bristol was such a great experience! From my first appointment, Jess made me feel so comfortable and welcome! My dream dress was easy to find but just to be sure Jess allowed me to try on as many as possible! You can tell Jess has a wealth of knowledge and experience and you can tell she loves what she does! My future fittings were seamless and straightforward and Jess was happy to alter my dress to make it slightly more unique. Thanks to everyone at Alison Jayne! I honestly can’t thank you enough for making me feel a million dollars on my wedding day!" - Claire

"Jess & the team are just amazing!! The store is beautiful and has so many options. They made me feel comfortable and weren't pushy at all. I live in Dubai and the communication from the shop was second to none. Absolutely loved my dress and had so many compliments on it. Thank you girls xx" - Elizabeth

"I had so much fun picking out my dream dress back in Feb! I had two lovely assistants helping me, and it just felt like hanging out with friends. They seemed just as excited as me when I finally decided on the perfect dress for my wedding! It wasn't easy though- all the dresses in this store are absolutely stunning and I was finding it hard to decide between 3 I really loved. But the stylists were really patient with me and allowed me to take my time deciding- I didn't feel rushed at all even though I had been in the store a while. Thank you Allison Jayne for making my dreams come true and can't wait for my fitting now!" - Emma

"Absolutely amazing service, Jessica was helpful every step of the way and I felt so supported in choosing and buying my wedding dress! Thanks so much!" - Harriet

"Fabulous, fabulous above and beyond service from Jess and Allison at Allison Jayne Bristol and Swansea. Jess is absolutely brilliant, she has the most caring and supportive attitude, with a keen eye for quality and detail. Nothing is too much trouble. I purchased my Mother of the Groom outfit from Allison Jayne in Swansea. So many beautiful gowns to choose from, well worth the drive to Swansea. Expert advise from Allison, Lois and the team. Allison helped me choose my dress, then had it delivered to Bristol for me to try and have altered. All in all it was an extremely positive, professional experience. I would not hesitate to recommend Allison Jayne, Bristol and Swansea." - Jac

"I would highly recommend Alison Jayne Bridal, they helped me find my perfect wedding dress. The shop is beautiful, Jessica was very professional and gave great advice to help guide me through the selection process. Thank you for all your help, I loved my wedding dress!" - Katie

"I visited a lot of bridal shops looking for the perfect dress (about 10,and tried on over 100 dresses) and this shop was by far the best! Best service, best dresses, nicest atmosphere, great location! Generally the best all round, wish I could do it all again. I actually found my dress online and it was sold at Allison Jayne, they had the dress at their Swansea shop and got it sent to the Bristol store for me. I tried on this dress and a few others, but the one I'd found online was the one. I was so lucky to find my dream dress in such a nice store, it was the best experience 😊" - Katie

"Jessica was great when it came to finding my dream dress! She made the whole thing such and enjoyable experience and I had been to a few dress shops where I was made to feel very pressured to buy or like I wasn’t good enough to shop there! I would highly recommend Allison Jayne for you wedding dress shop, my dress was perfect!!" - Leonie

"From the moment I walked into the shop with my mum Jess made me feel so special - like a princess. There were several tears of joy as we slowly found the right style ... and two trips later we finally did (whilst Jess Facetimed my mum who was back home outside of Bristol). Jess was so patient and kind throughout, giving fabulous advice and sharing her knowledge. I felt quite emotional when I finally picked up the dress and loved every second I wore it on our special day, it was perfect. Thank you a million times over for the BEST experience Xx" - Rachel

"Best experience possible, all thanks to Jessica who picked the first dress I tried on and it was perfect! She made it stress free and easy, definitely recommend!!" - Sohie

"Jessica is absolutely amazing at what she does and made me feel at ease right away. She had so much knowledge on all the dresses, knew what would work for me and really wanted to make sure I went away with something that I loved. From ordering through to picking up the dress, the whole process was stress free and enjoyable. Couldn't recommend Allison Jayne more." - Sophie


Reviews Cardiff


"Came into the shop for my daughter’s wedding on 24th August, although she had seen the dress as soon as we went into the shop the staff suggested she try on 4 or 5 others to see what they looked like, I thought this was a good idea and she said she never felt self conscious about being in a changing room with a woman she had only just met and on every visit they made her feel more & more relaxed. On the final, but 1 fitting they even showed her tips on how to walk(as they suggested she take her wedding shoes in). We must say a special thanks to Karen & Kari who made every visit special, boosted her confidence, as she had obviously never worn a dress like this before & asked questions about the wedding in general, they were genuinely interested. Parts of the dress had to be altered, some of the details on the shoulder area and the length. When we saw it again it fitted perfectly, the length had had just the right amount take off it & you would never have known it had been touched and the details I don’t know how they had altered it because you
would never know it had been altered except that it fitted perfectly, & they had done all this without seeing it on her, which also goes to show how skilled the shop staff are to get the measurements so exact." -  Beverly

"It's probably most unusual for a father of the bride to review a bridal service but after a couple of recent visits to the Cardiff store (following a frantic change of mind!) I feel that it is only right and proper to publicly thank Allison Jayne, and Kari and Karen in particular, for their knowledge, helpfulness, reassurance, understanding and advice in helping my daughter say "yes to the dress". Thank you for spending the time and providing such excellent service with my daughter." - Colin

"What an experience!! From the moment I walked in right until the end!! I can't thank Janey and Karen enough for the experience. Im delighted that I got my dream dress and they made me feel wonderful!! Definitely recommend to any future brides... You won't be disappointed!! Thanks ladies x" - Danielle

"Can’t thank the staff at Alison Jayne enough, they were extremely friendly and helpful. My sister had also bought her wedding dress from here over 4 years ago and had set my expectations high. I’m so glad to say I was not let down I left finding my dream dress, and feeling on cloud 9, super excited for the big day. Highly recommend. Fantastic customer service👰" - Jessica

"Thank you Karen for being so friendly and helpful and both you and Allison were honest, which is exactly what I needed. I said 'yes to the dress' and you were both so pleased for me. It genuinely felt like you cared that I had my perfect dress, not that you got a sale. I'm delighted and you made a massive decision very easy. The added bonus is that I don't have to find a seamstress to make final alterations as Allison Jayne arrange it all." - Julie

"Had my first (and last!) experience of shopping for my wedding dress at the Cardiff store on Saturday. The staff were all so patient and super friendly, particularly Freya and Nicola, they couldn't do enough for me and I felt so special. I found THE dress on my first visit, and I didn't feel rushed or pressured at all. Can't wait to go back for my first fitting! â¤" - Liz

"From the minute I walked through the door I got the full bridal experience. Mum and I were shown to a seating area which was personalised for us. We were given a brief tour of the shop then advised to go around and select a few dresses that we thought I might like. I was then shown into the changing area which allowed for the big reveal for each dress. Karen who helped us was absolutely amazing and really professional. I tried on multiple dresses and found one I loved. I’m not the best at making decisions straight away and getting your wedding dress is a big thing. I did not feel pressured into buying straight away as they wanted it to be right. Karen was lovely and allowed us to reserve the dress so I could think about. Phoned her when the shop opened the next day and requested to try on one last time to make 100% sure. Nothing was too much hassle. I now have my dress which I’m so happy about. Massive thanks to Karen for all her help! Can’t wait to collect my dress next year!! :)" - Pippa

"The ladies at Allison Jayne in Cardiff were so wonderful!! Karen was helping me on the day and she was amazing!! From recommending what might suit me to accessorising, nothing was too much trouble and they have a huge selection of designers and styles. Karen helped me find the PERFECT dress. and I just can't wait for the wedding to arrive so I can wear it. I was with my 5 bridesmaids who were all made to feel so welcome. If you're wedding dress shopping you simply MUST make sure Allison Jayne is on your list." - Rachael

"Had the most amazing experience at Allison Jayne Bridal at the Cardiff store with Hannah. As soon as my mum and I entered the store we felt comfortable and welcome. Hannah took the time to find out the exact style I was looking for we just clicked! I ended up buying the first dress I tried on and I was in love with it! There were so many options but I knew when I had found "the one" all in all I had the best experience I could have had with Hannah and would highly recommend" - Sara

"My daughter and I had a lovely welcome and experience from Karen in the Cardiff store. She was quiet,calm, helpful, not at all pushy but just great! Needless to say, my daughter found The Dress and smiles and hugs all round! NB Don't jusy look at the dresses on the rails...try on, you'll be surprised!" - Sian

"What a great experience! This was the first bridal shop we visited as a party of 5 with a bride with a very open mind. The Cardiff store was fabulous and our lovely lady Hannah was more than happy to help. We went through a number of dresses (all fabulous by the way) and through listening to all of our views and opinions of brides maids and bride, she picked what can all be described as the perfect dress! Nothing compares to this store, we found the dress and the bridesmaid dresses and not to mention the lovely cups of tea! All of the staff were so friendly, kind, honest and patient. Even when we had a little one with us the staff made her feel part of the team. It was honesly a real personal fantastic experience and we can not rate them highly enough. 10 stars!!!" - Terr


Reviews Swansea


"I went to Allison Jayne with my mum in a hunt for my wedding dress. We had such a lovely experience and Allison and Sarah could not have been more helpful. I tried on so many different styles and even when I went back the next day without having booked an appointment I was allowed to try on the dress again! I'm so excited for when my dress finally arrives. Thank you so much Allison Jayne!xxxx" - Bethan

"I went in for a wedding dress fitting at Allison Jayne with Sarah. They were exceptionally helpful and put up with my indecisiveness with out any issues. Allison also popped in and out of the appointment offering great advice and I ended up purchasing my dream wedding dress. I can not recommend Allison Jayne enough to anyone looking for their dress! Thanks you all!" - Bethany

"Absolutely amazing service from Allison and Sarah. I found my wedding dress and my bridesmaids dresses from Allison Jayne, I cannot recommenced this shop enough!! I felt so comfortable and looked after by every member of staff! There was such a range of dresses here I was spoilt for choice! I would definitely come back here for any occasion!! Wish I could give Allison Jayne a higher rating than 5 stars!! Sarah especially has made me feel so special when trying my dress on! Cannot thank everyone enough for all that they have done for me!" - Chloe

"found my dress from here on Tuesday with the help of Lois, she was friendly, accomodating and honest! There are so many dresses to choose from, there really is something to suit everyone. The whole experience was great!" - Harriet

"The atmosphere in the shop was so relaxing and I didn't feel like anything was too much trouble. Iv always struggled with my weight so I was really dreading the thought of dress shopping. Sarah found a way to make the whole experience fun and found dresses that suit my body shape. She took the time to find out what I liked and didn't like and also incorporated my mother's views. I left with the most stunning dress and a new found confidence. I cannot wait for my next fitting to be able to put my dress on again. Thank you!" - Helen

"he best wedding experience of five stores we visited. Allison and Sarah were just so helpful and honest with my sister in her trying on process. So delighted to say she has chosen a dress from Allison Jayne as the service is on another level and just so professional yet down to earth. Thank you Allison Jayne! X" - Kim

"I am maid of honour in my cousin’s wedding and the service we have all receive from Allison and her staff has been absolutely amazing. Highly recommended!" - Lowri

"My daughter is getting married in October and she picked her wedding dress and her six bridesmaid dresses from Allison Jayne! Cannot describe in words how outstanding the service was from Allison herself and her amazing team! Can't thank everyone enough! My daughter looked outstanding, as did her bridesmaids! Thank- you very much Allison Jayne!! an outstanding five stars from me!!" - Nicola

"I had the most wonderful experience when choosing my wedding dress at Allison Jayne Swansea. Very accommodating and welcoming as soon as we arrived and had a lovely selection of dresses to choose from for my budget. My consultant Kim was warm and so helpful and integral in helping me find my dream dress. I visited a few bridal shops in the area but couldn’t fault the wonderful atmosphere and customer experience here." - Sara

"Yesterday I said Yes to the Dress at Allison Jayne. Such a relaxed and friendly approach which made me and my friends and family feel really welcome. Emily was amazing. Based on my preferences she selected a gown which my sister and I had overlooked..... It was the one! Thanks Emily and thanks Allison Jayne looking forward to coming back for my veil." - Stephanie

"don't even know where to begin. I get married in 2 months and after having my dress for a year (off the rack) I finally accepted it wasn't the one for me (I know I left it quite late to make this realisation). I've had my heart set on a Pronovias dress! I googled stores and came across Allison Jayne. I rung them quite upset and Sarah was absolutely lovely to me, she booked me in that day. My experience here was something I'd never experienced before, they completely put my mind at ease. I came on my own as all my family and friends live far away but that really didn't matter as the girls were so friendly and welcoming. I'm now super happy to say I've finally found a dress for my big day that makes me feel like a princess and just in time for the wedding!!! I'd like to thank Sarah and all the lovely girls for being so friendly and helpful. I can't wait to go back and try it on again! x" - Tegan

"Highly recommended. Spacious facilities for trying on dresses. Lots of choice. Clean, friendly and professional. A big thank you to Sarah who put my mind at rest when selecting a dress pictured online. Tried on similar style with same colour way. An enjoyable shopping experience. Cant wait to try on my wedding dress in a couple of weeks time." - Tracey

"Lovely shop with lovely staff and lovely dresses! Sarah helped me find the dress (almost!) of my dreams and gave great advice on how a few small changes could make it absolutely perfect for me." - Victoria